Privacy Policy

AB Bet ltd, operating as TeamBet, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our betting services. We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect information necessary to provide our services and comply with legal and regulatory obligations. This includes your name, address, date of birth, contact details, payment information, and identification documents. We also collect usage data such as betting history, login times, and device information.

How We Use Your Data

Your data is used to operate your account, process transactions, verify your identity, prevent fraud and money laundering, and meet our obligations to the UK Gambling Commission. We may also use your data to personalise your experience, send service communications, and improve our platform.

Email Communications

We use email to send you service communications such as deposit confirmations, bet status updates, account verification notifications, withdrawal notifications, and support ticket replies. We use industry-standard SMTP for delivering transactional emails. Your email address is used solely for service-related communications unless you have opted in to marketing emails.

Legal Basis and Sharing

We process your data on the basis of contract performance, legal obligation, and our legitimate interests in running a responsible gambling business. We may share your data with regulators, payment providers, identity verification services, email service providers, and other third parties where required by law or necessary to provide our services.

Your Rights

You have the right to access, rectify, erase, restrict processing, and port your data. You may withdraw consent where consent is the legal basis. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO). To exercise your rights, please contact our Data Protection Officer.

Retention and Security

We retain your data for as long as your account is active and for up to six years thereafter to satisfy legal and regulatory requirements. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or alteration.