Support & Advice
At TeamBet, operated by AB Bet ltd, we want you to enjoy your experience and have confidence that help is available when you need it. Whether you have a question about your account, need technical assistance, or are looking for support with your gambling, we and our partners are here to help.
Contact TeamBet Support
Our customer support team is available to assist with account queries, betting questions, payment issues, and responsible gambling tools. You can reach us by live chat, email, or phone during our operating hours. We aim to respond promptly and treat all enquiries with confidentiality and respect.
Safer Gambling Support
If you are concerned about your gambling or that of someone you know, our team can help you access deposit limits, time-outs, self-exclusion, and other tools. We can also signpost you to professional support organisations. All conversations about gambling harm are handled sensitively and in confidence.
External Support and Advice
- GamCare – Free, confidential support: 0808 8020 133 | gamcare.org.uk
- BeGambleAware – Free advice and self-assessment: begambleaware.org
- Gamblers Anonymous – Free peer support: gamblersanonymous.org.uk
- GamStop – Free self-exclusion from UK licensed sites: gamstop.co.uk
- National Gambling Helpline – 24/7 free confidential support: 0808 8020 133
Complaints
If you are not satisfied with our service, please contact us so we can try to resolve the issue. We will acknowledge your complaint and respond within a set timeframe. If we cannot resolve matters to your satisfaction, you have the right to refer your complaint to an independent alternative dispute resolution scheme, as required by the UK Gambling Commission.
We are committed to treating customers fairly and to continuous improvement. Your feedback helps us to provide a better service.